Customer Service

Products

What is the warranty on my products?

Please refer to the User Guide supplied with your product for this information. Alternatively please click here for full warranty information.

How to clean my products?

Please refer to the User Guide supplied with your product for this information. Alternatively please click here for general Care & Cleaning information.

What should I do if the product I'm looking for, or the product in my size, is sold out?

Click on the 'Notify Me' button to receive an automated email to alert you when the item is back in stock. 

Where can I see upcoming product launches?

To receive product updates, please ensure you 'Subscribe' to receive communications from us (via the 'My Account details & subscriptions' section in our site.) 

Where can I submit a compliment or a complaint?

We welcome all feedback! Please send us your comments via contact form and we will be in touch.